1. Information We Collect
We collect information you provide directly when you create an account, place an order, or contact us:
- Personal Info: Name, email address, phone number
- Delivery Info: Street address, delivery instructions
- Payment Info: Payment method details (processed securely via third-party providers)
- Usage Data: Pages visited, features used, and device information
2. How We Use Your Information
- Processing and fulfilling your juice orders
- Communicating order status and delivery updates
- Improving our products, services, and website experience
- Sending promotional offers and newsletters (with your consent)
- Preventing fraud and ensuring security
3. Data Protection
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure password hashing, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure.
4. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use third-party tracking cookies for advertising purposes. You can control cookie settings through your browser preferences.
5. Third-Party Services
We may share necessary information with trusted third-party services for payment processing, delivery logistics, and analytics. These partners are bound by their own privacy policies and are not permitted to use your data for other purposes.
6. Your Rights
You have the right to:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of promotional communications
- Export your data in a portable format
7. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Order history is kept for up to 3 years for quality and legal purposes. You may request deletion at any time.
8. Contact Us
For privacy-related inquiries, please email privacy@pappujuice.com or visit our Contact page.